One of the darkest secrets of Information Technology (IT) is called the Productivity Paradox. Google it and you’ll learn that for at least 40 years and study after study it has been the case that spending money on IT — any money — doesn’t increase organizational productivity. We don’t talk about this much as an industry because it’s the negative side of IT. Instead we speak in terms of Return on Investment (ROI), or Total Cost of Ownership (TCO). But there is finally some good news: Cloud computing actually increases productivity and we can prove it.
The Productivity Paradox doesn’t claim that IT is useless, by the way, just that […]