Several readers have asked for my take on Microsoft’s purchase this week of LinkedIn for $26.2 billion — a figure some think is too high and others think is a steal. I think there is generally more here than meets the eye.
Microsoft definitely needed more presence in social media if it wants to be seen as a legit competitor to Google and Facebook. Yammer wasn’t big enough. LinkedIn fits Redmond’s business orientation and was big enough to show that Satya Nadella isn’t afraid to open up the BIG CHECKBOOK.
A simple financial analysis of the deal shows LinkedIn was way cheaper at $59 per registered member than buying Facebook for $329+ per member (if Microsoft could even afford to buy Facebook). LinkedIn has to expand Microsoft’s overall customer footprint in the business community. Of course Facebook makes money and LinkedIn doesn’t, but I’m sure the Microsoft bean counters saw the simply crazy numbers that add up to losses for LinkedIn ($1 billion per year in R&D for example) and could see how a little spending restraint could quickly turn that loss into a profit.
LinkedIn’s expense numbers are stratospheric and make no sense at all to me.
In his e-mail to Microsoft employees Nadella made a point to explain how novel LinkedIn analytics technology would help Microsoft better solve customer problems. Imagine “a LinkedIn newsfeed that serves up articles based on the project you are working on,” Nadella said. “And Office suggesting an expert to connect with via LinkedIn to help with a task you’re trying to complete.”
Computerworld made a big point of this algorithmic value for the deal, quoting Jenny Sussin from Gartner: “”There were two algorithms [Microsoft] wanted,” she asserted. “No. 1 was the algorithm that creates the connection graph, the social networking graph. No. 2 was the algorithm that determines the information most valuable and most actionable to you.”
While I don’t discount the importance to Microsoft of these LinkedIn algorithms, I think there’s a delightful irony here that — as far as I can tell — both algorithms were acquired last year by LinkedIn when it bought a mobile app company called Refresh. You may recall I wrote a column about Refresh long before the LinkedIn acquisition, explaining how the company had cracked some really hard data problems like determining definitively which Bob Cringely a particular social media feed was discussing as well as the algorithms mentioned above. The Refresh app, which LinkedIn quickly killed, generated on your phone exactly the sort of knowledge Satya Nadella was citing. And the irony? If this is what made LinkedIn worth $26.2 billion, Refresh was the buy of the century since LinkedIn reportedly paid under $10 million for the acquihire.
That explains Microsoft’s interest in buying LinkedIn, but why was LinkedIn interested in being purchased? What’s obvious to me is LinkedIn was desperate to be bought by Microsoft. Simply put, LinkedIn’s 433 million users are about as many quality members as the company could expect to get… ever. It was maxed-out.
Compared to Facebook, LinkedIn users don’t live on the service. Few people keep a LinkedIn window open on their desktop, so the ad market is limited. And where Facebook can logically grow to include all 3+ billion global Internet users, LinkedIn (with about a seventh of that 3 billion), has probably already grabbed all the businesspeople — its stated target user group.
Despite the Refresh-type algorithmic stuff, LinkedIn has basically just been rebuilding its user interface over and over again and spending $1 billion per year doing that. It’s not a very visionary company and certainly not efficient.
In short, LinkedIn was at a peak and really needed a buyer like Microsoft or risk going clearly into decline.
They got lucky.
I think that another reason for Microsoft’s LinkedIn acquisition could be the current OAuth capability for LinkedIn users to sign in to other websites. With regard to user’s biographic info, Microsoft has discussed integrating LinkedIn’s database with ActiveDirectory. Now imagine the login capability integrated with ActiveDirectory. For corporate ActiveDirectory users, Microsoft will finally have a compelling federated external/cloud website authentication capability.
“Randomly picking corporations in a field, officials say hacker I. B. Devlsh used a 2-day-old LinkdIn account to steal corporate payrolls and executive salary information…”
tell me again how a self-selected social media account having carte blanche into AD is a good thing….
Exactly, this is all about owning the gateway to identity in the cloud. Next stop GitHub: http://shape-of-code.coding-guidelines.com/2016/06/14/github-the-logical-next-purchase-for-microsoft-after-linkedin/
I was impressed and pleased when I heard this news. In the past when Microsoft acquired a firm it was strictly to help them increase their market dominance. We all remember the Microsoft of 10 to 25 years ago. Today Microsoft under Satya Nadella is a very different, and I thing a much better company.
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LinkedIn provides many services. It has a news feed like Facebook’s and others. If you are a tech firm serving corporations what better way to understand what technology and issues are important to your customers than to tap into LinkedIn’s news feed. Through LinkedIn you can get excellent information on skills needed in companies and skills that are available. The value of this data to Microsoft could be worth more than the $26B paid.
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Under the Satya Nadella led Microsoft I feel confident LinkedIn will become a bigger, better service. The old Microsoft would have assimilated an acquisition and morphed it into what Microsoft wanted. Whole companies and interesting products vanished from existence this way. The new Microsoft seems to be embracing good ideas, supporting them, and then building on them.
Another point of view: https://www.smh.com.au/comment/linkedin-is-the-worst-social-network-how-can-it-possibly-be-worth-so-much-20160616-gpl7nd.html
How handy for Microsoft to buy LinkedIn so they can now sensor certain competitors. Maybe even make it harder for competitors to find qualified employment candidates. And if they convert it to sharepoint, the whole issue will be mute because it will die…
http://grammarist.com/usage/moot-mute/
Maybe the acquisition is just so that M$ can funnel more user data over to the feds…
American business stopped making sense a long time ago.
Today, it’s a case of more dollars than sense.
“Compared to Facebook, LinkedIn users don’t live on the service. Few people keep a LinkedIn window open on their desktop”…
So there are people who keep a Facebook window open on there desktop!? Who are these sad types with so little in their lives? Why would one pander to them?
AndyM:
Because enough of them click on ads. More revenue for Facebook.
Women.
People leave Facebook open on their desktops
And their phones :: 30 minutes per user (1.5 billion of them) every day on mobile (on average) – https://www.businessinsider.com/mobile-user-engagement-with-social-media-2016-4
*That’s* a ridiculously huge amount of time spent on Facebook globally every day
I keep Facebook open on my desktop because it’s also an instant messaging service. I don’t have it in the foreground most of the time, but it’s there so my contacts can contact me.
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To restore my lost privacy, most of my browsing is in other browsers or in private tabs. How Facebook and Google, et al, are able to track you is really creepy. I would rather not let them know.
1. Regarding algorithms – Microsoft spends about $1B/year on Microsoft Research. Surely there are a couple of researchers who could bang out the critical algorithms. Savings: $25.2B.
2.Regarding Satya’s desire to deliver content and consulting based on your current project. Anyone in my group who puts useful, confidential details about work projects into their LinkedIn profile will be fired. Unless Microsoft plans a private-label LinkedIn, this is a dead-end. They should have bought the Jive people for $1B (10x sales). Savings: $25.2B.
3. Can I take a turn running Microsoft? I’ve saved them billions already. I could be huge! Call me at 1-800-NOT-STUPID.
> Anyone in my group who puts useful, confidential details about work
> projects into their LinkedIn profile will be fired.
That isn’t how it’s going to work. Office, Outlook, etc. are going to data-mine people’s workflow and pass the results on to the LinkedIn module.
…in which case confidential information could no longer safely go into those tools either? Which would be a big deal for Microsoft cash cows.
Too late. The Snowden documents showed that the NSA collects all Skype data.
Lync is now Skype for Business.
Would they go that far? Would Microsoft use Office to mine confidential data to pass on? I fear you may be on to something.
Microsoft has GOT to be thinking of an internal-only version of LinkedIn that keeps information within the corporate security perimeter. I just don’t see $26.2B of value in that, nor $26.2B in development costs.
How long will it take for Microsoft to extract $26.2B of returns from the LinkedIn purchase? Decades? Never?
They would have been better off buying an IOT company. Something in the vein of Nest. And a flying-car company.
Why would the Board of Directors approve this?
Would MS use Office to mine confidential data and use it for publication or government disclosure? Is the Pope Catholic? Finding an alternative to Office (there are several, some even free) should be a priority for business.
Wow, thanks Bob! I kept on telling myself, “Buying LinkedIn for $26.2 billion doesn’t make any sense!”
After reading your article, it *almost* (but not quite) makes sense, in some sort of weird way. And yeah, it looks like Refresh might have been the buy of the century…
You should listen to Exponent and read Stratechery .. they covered the brilliance of the LinkedIn acquisiton on 14 June
https://www.reddit.com/r/flippingtables/comments/4p35ov/124_im_gonna_do_six_calculators/d4jb7nw
The Stratechery article says: “Even with this deal Microsoft’s existential threat remains: why would a new company buy any of their products?” Is the word “existential” still in use?
Good post! You are correct LinkedIn was at it’s peak and not a visionary company. The decline of LinkedIn was coming, as evidence by it’s very spammy nature. They got very lucky with the Microsoft purchase. Microsoft can’t do any worst than current management.
> You are correct LinkedIn was at it’s peak and not a visionary company.
Neither is Microsoft. They are way past their peak, and they have never been visionary. If you leave out Bill’s ‘brilliant’ business sense how to become the richest man on earth by riding the information revolution wave.
It was brilliant. Most technologists of the time were mathematicians and tinkerers, and thought that personal computing would produce empowerment of the mind. Bill Gates, the son of a lawyer, recognized how personal computing could be ruled by well-paid experts, like our relationship to the legal system.
I think that this is just part of the new Microsoft strategy – they are trying to become the OS of business – LinkedIn is all about business data – the Surface tablet was just a small first step. What Microsoft see is the way that BlackBerry became the only phone that business used because of the connectivity that it offered – with the data from LinkedIn and Cortana integrated together they have the opportunity to control the business market.
OS for business … ask IBM how that’s turning out as they work to shed all remnants of a business-support role. Of course, both IBM and MS have enough money in reserve that they can survive long periods of stupidity, but eventually the end will come. So what company will be the next to dominate the IT business of business? Amazon? It could happen…
What about LinkedIn’s recent (kind of recent) acquisition of Lynda.com, I know it is a small thing but could that also have some upside?
I think the integration with Microsoft applications and Lynda.com training will be awesome. Imagine staff being stuck on a MS application while on a project and instantly getting specific help via a Lynda.com training video. That’s a happy MS customer and a positive experience with MS products. Think back to the old days of MS where you felt abandoned and abused by their lack of customer support and communication.
Agreed that Linkedin had maxed out. LinkedIn came along when there were alot of layoffs and it was one way to connect with layoffees. That was because many layoffees did not know they were going to be laidoff and could not say goodbye before their access was disconnected. Actually that is how people found out they were laid off because they could not log in. Now that the job market is better and fewer layoffs, the majority of the people using linkedin are recruiters paying for premiums. However, when people find a job they are reluctant to leave it. And now that many jobs are contracts, people go to other job boards than Linkedin because the Linkedin job boards leave alot to be desired. Unless you have been laid off and are looking for a job or to connect, there is no reason to go to Linkedin.
Exactly, in my observation Linkedin is nothing more then a rolodex of your professional network and an easy way of reaching those individuals if you don’t know their current email address. The rest of Linkedin is not even worth wasting your time on. They have a job board?
“Bob would like to add you to his professional network: ABORT, RETRY, IGNORE?”
I agree LinkedIn got very, very lucky. I don’t actually think Microsoft wanted the dubious analytics however. I see LinkedIn as a sales tool, with a foot-in-the-door to every business person who will soon have an Office 365 link auto-placed in their resume. It seems to me this acquisition is not so much about growing a business, instead it’s about protecting Office marketshare.
I never saw any value in linkedin, ever. Big woop! I know this guy who knows this guy, yadda, yadda, yadda. Who cares? It’s a bullshit business model from the getgo.
I recommend Bob for his skills in blog posting.
It is the potential for out of the box integration of LinkedIn with Dynamics CRM Online, that this deal seems to be largely about.
Notice how they have integrated Parature into the CRM marketing module. I would integrate LinkedIn the same way, but into CRM as a whole. A trivial example of such integration is that the Contact screen in CRM would pull content in from the contact’s LinkedIn profile. But the leverage can go much deeper than this.
Sure, you can do much of this even today, but with a commercial solution provided by LinkedIn, or by using LinkedIn’s API toolkit. The question is would Microsoft kill off LinkedIn’s ability to integrate with it’s CRM competitors – SAP, Salesforce, Oracle.
There is also the potential here for Cortana to know about the ‘professional you’, not just the ‘personal you’.
methinks it is also aimed at making add flogging on Bing more profitable for M$. It now owns a list of suits and techies, who, unlike an increasing number of plebs, have well paid jobs and a few make buying decisions. A high value marketing list for targeted advertising. IMHO, another case of corporate stalking.
LinkedIn got lucky, for sure, but it’s also a win for Microsoft. Every member on LinkedIn is essentially a productive member of society, either with a job or looking for a job. Most are either academically educated, trade-skilled, or have years of work experience. Those 433million members are upwardly-seeking individuals and 95% of them include “Skilled at Microsoft Office” on their resume. It may appear that Microsoft is just preaching to the crowd with this purchase, but now they know the names and contact information of every member of that crowd.
Question is: How many will *leave* because of the purchase?
I’m seriously considering it. LinkedIn is to me a FB of Business Contacts, but it is not essential to my job hunt, or my business.
Linkedin to me is SPAM. Of course it’s high-quality spam, and it’s a bit like a drug, I’d like to leave it but I just can’t, because if I leave, it may make my life easier, but I may just miss out on the single one of those job opportunities that isn’t just pyramid sales …..
Good luck to Microsoft with this. There is potential here, but there was potential when Microsoft bought Skype, and 5 years later Microsoft has still not successfully merged Skype with Lync, due it seems to technical incompatibilities. If Microsoft can integrate Linkedin, Skype and Lync, they can reap huge rewards. If not, look for a few more billion dollar write-downs in a few year’s time.
LI *is* usually spam – agreed. It has also been used recently for phishing. Be very careful, both as users and (hint) MS.
great post. thank you
vuu thank you ….
[…] Most of you know that Microsoft just announced the purchase of networking site LinkedIn for $26 Billion (with a “b”). Most acquisitions end up not creating additional value but this one might be different because both companies desperately need something they don’t have now. Technology blogger and former PC World columnist Robert X. Cringely provides the business case on this transaction…a good lesson for all of us. Take a minute for his one page analysis of how “LinkedIn Got Lucky.” […]
MS goes into a sales meeting. Thanks to LinkedIn, they know everyone on the other side, as well as their professional contacts.
What if Microsoft just bought LinkedIn to stop them haemorrhaging Microsoft programmers to all the other companies? What if it was just to tweak the LinkedIn site to stop the best Microsoft employees from being poached?
Poor Lynda.com … I suspect they’ll get pulled out from LinkedIn and managed directly by MSFT, ala Skype and Yammer.
What has not been discussed is the affect of censorship on social media
What does censorship of social media mean for freesom of peech or what how does it compromise social media as a plarform for exchange of ideas orgsnizing or even news delivery
This is most visible with the lgbt comunity being censored if they don’t agree with corpotrate government discourse or policy
So whike you see the ussual media corporate government news and discussion you don’t see any deviation from that discourse or challenges
You see the ususa gun control and abortion issues but no oposition to h1b apartheid corporate government policy
Freedom does not start with guns it starts with freedom of speech, freedom from h1b apartheid, free software and the freedom to not be censored
Not only are the cringely articles good but so are the comments, I don’t think this is the case when social networks are s]censored
They drive away intelligent discourse and are redused to the usual propaganda when social networks are censored
If social networks are censored you cannot rely on them for anything not even news delivery, this is why I consider cringely or any free social site more valuable than a censored likedin or Facebook
Cringely might have some insights seeing this from the other side as there is vandalism etc
I also consider anti troll to be a form of censorship, you need free critical speech
What does a social network being owned by a corporation mean for h1b or Linux or freedom of speech, this should be challenged
Censorship reduces quality
Half the value of cringely is good comments, and that’s a credit to cringeley that an intelligent colum attracts intelegent comments
This election is exposing many things including social media control and censorship which should not exist in a democracy because it theatres all our freedoms from jobs, speech, software, h1b apartheid, elections etc not to mention the quality of the social network and freedom of “assembly” and speech
Here is an example of censored speech on LinkedIn exposing 1hb apartheid promoted by Obama and Microsoft, importing Indians to take jobs while excluding Americans
https://m.youtube.com/watch?v=O7wVsvoM6tE&feature=youtu.be
Here’s some more censored speech
Indians are not refugees, Indians have no legal basis to be in the US, they are not american, they are not an ex colony, they are here with the single purpose of taking jobs under a fraudulent apartheid racketeering programme made especially for them
https://www.computerworld.com/article/3050365/it-careers/how-many-h-1b-workers-are-male-us-wont-say.html
Obama defending the apartheid policy of using imported guest workers to replace American workers
https://m.youtube.com/watch?v=O7wVsvoM6tE&feature=youtu.be
Here’s some h1b apartheid abuse you don’t see on social media
Lack of freedom and critical speech affects jobs
https://www.vocativ.com/money/business/theyll-sponsor-american-dream-might-cost-soul/
1/4 million 250,0000 of h1b apartheid Indians imported into an Indian company right under the justice departments nose, to replace American workers in the DC VA MD city area
What will it mean for free software if LinkedIn is taken over by Microsoft ?
They already get excluded from use in government because of Intel influence
How will this impact Linux jobs or discussions ?
Google manipulation results
https://m.youtube.com/watch?v=PFxFRqNmXKg
In exchange for promoting h1b apartheid
Indians are not refugees, Indians have no legal basis to be in the US, they are not american, they are not an ex colony, they are here with the single purpose of taking jobs under a fraudulent apartheid racketeering programme made especially for them
https://www.computerworld.com/article/3050365/it-careers/how-many-h-1b-workers-are-male-us-wont-say.html
Obama defending the apartheid policy of using imported guest workers to replace American workers
https://m.youtube.com/watch?v=O7wVsvoM6tE&feature=youtu.be
All documented in those deleted emails
High tech in bed with h1b apartheid, there is social media for you
They also are illegal under US law because India will not take back immigrants with criminal records.
So Bob, you going to update on the OPM hack? It should be obvious now that Hillary is a likely source. State Department weakened its own security to make it more compatible with Hillary’s server.
Linked In is just a large person to person social network, with a business focus, mainly for recruiters looking for talent, consultants showing off their skills, employees looking for a new job, marketers advertising products and services, analysts opining about the state of their business, and salesmen looking for the next executive or mid-level manager to call. And the information provided is unstructured (maybe semi-structured), and uncategorized.
While I agree that Linked In has not reached even close to their full potential, it still has been very successful for those activities above. Some better structure around “what people do” would make it much more successful, think of it like an index of business services that employees/consultants can provide similar to what United Nations Standard Product and Services Codes (UNSPSC) do. Most procurement systems use UNSPSC or similar to categorize spending, why aren’t we doing the same with IT services? (DB2 DBA, DB2 developer, Oracle DBA, Oracle developer, Javascript developer, etc.)
I would posit that there is actually a REAL “business to business” network that has yet to be built, that represents the true digital marketplace of the future where companies advertise their services (as companies, not individuals), define their requirements for doing business (SLAs and compliance), and even possibly provide the definitions for the electronic messages and documents they will exchange once a potential trading partner has been vetted and is “trusted”. The documents can be traded directly by companies with SFTP or other protocols, or through Value Added Networks. And I said MESSAGES AND DOCUMENTS, so think beyond just EDI here to XML or even REST/SOAP APIs.
The reality, is that you do “pay to play”. And if you want to play with the “big boys”, you will follow their rules, which today are done through SLAs and phone calls and lots of manual processes, but in tomorrow’s world, will be done digitally through compliance to process, through digital trading, and stable software ecosystems. And probably block chain.
Business of h1b apartheid
Any decention is censored
What business does a social network have censoring labour organisation and speech on a “professional” network ?
Why do non ameicans have access to this work network ? They don’t have the right to work or operate here Legaly much less have censorship
In my opinion Microsoft made a clever move. LinkedIn buyout by Microsoft is a big thing. The combination seems to be worthy enough. Mircrosoft aims to kill two birds with one stone. Firstly, make inroads for Dynamics by using the data in Linkedin’s network. How Saleforce and AWS are going to handle the competition will be worth waiting. Secondly, they can further strengthen LinkedIn’s professional social network. This is a well directed move and can give some serious competition to Facebook’s plans. What would be interesting to see how Facebook deals with what seems like an invincible force.
Oh, goody. LinkedIn is going to be infested with even more sponsored discussions pushing Xamarin for “native” app development.
https://en.wikipedia.org/wiki/Xamarin What’s the better alternative?