How American Airlines lost its computer

invertedAAlogoThis is not a big story, but I find it interesting. Last week American Airlines had its reservations computer system — called SABRE — go offline for most of a day leading to the cancellation of more than 700 flights. Details are still sketchy (here’s American’s video apology) but this is beginning to look like a classic example of a system that became too integrated and a company that was too dependent on a single technology.

To be clear, according to American the SABRE system did not itself fail, what failed was the airline’s access to its own system — a networking problem. And for further clarification, American no longer owns SABRE, […]

By |April 29th, 2013|2013, Companies, Computing|23 Comments
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Two H-1B’s walk into a bar: more on the visa scam

$10000There’s an old joke in which a man asks a woman if she’ll spend the night with him for $1 million? She will. Then he asks if she’ll spend the night with him for $10?

“Do you think I’m a prostitute?” she asks.

“We’ve already established that,” he replied. “This is just a price negotiation.”

Not a great joke, but it came to mind recently when a reader pointed me to a panel discussion last September at the Brookings Institution ironically about STEM education and the shortage of qualified IT workers. Watch the video if you can, especially the part where Microsoft general counsel Brad Smith offers to pay the government $10,000 each for up to […]

By |April 25th, 2013|2013, Business, Economy, Industry, Outsourcing, Politics|73 Comments
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The Decline & Fall of IBM

That’s a pretty dramatic headline, don’t you think? It’s also the title of an eBook about IBM I will put on sale here about six weeks from now. IBM is in trouble, you see, serious trouble caused primarily by executive corrosion from within. Not only did Big Blue miss its earnings target last quarter for the first time in years, if the rumors I am hearing are correct the company’s primary response will be to screw U.S. employees even more than they have already.

The rumor I’ve heard is that IBM, which not long ago changed its 401K contribution policy to push what had been a biweekly payment into an annual one right at the end of the year, may have […]

By |April 22nd, 2013|2013, Breaking News, Companies, Computing, Software|135 Comments
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The terahertz revolution and local security

lenscraftersIf you were able to get through to yesterday’s column between server crashes perhaps you noticed the very first reader comment, which wasn’t about mobile phones or marathons at all, but about my promise to in this column discuss new anti-terrorism technology.  Here, if you missed it, is his comment:

“Is yesterday going to be an excuse to ban pressure cookers? I’m fed up with the government. Money has been shoveled by the barge load onto the ‘security issue’ and we have nothing to show for it except the union thug goons that feel us up at the airport and a severe loss of personal and constitutionally guaranteed freedoms. I suggest we disband these futile efforts […]

By |April 17th, 2013|2013, Breaking News, Gadgets, Government, Privacy and Security, Science|61 Comments
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Why elite marathoners don’t (yet) wear wristwatch mobile phones

GPSwatchesThirty years and 50 pounds of blubber ago, between various teaching jobs and being fired from computer companies, I wrote for a New York-based magazine called The Runner, which was long ago absorbed by Runners World. I took the gig to force myself to get in shape and it worked, which is why one year I ran the Boston Marathon. Understand that my editor at the time, a guy named Amby Burfoot, had won the Boston Marathon, so my finish well back in the pack was professionally meaningless, but that memory gives me some sense of the scene yesterday in Boston when those bombs went off. I know what the air was like, what the […]

By |April 16th, 2013|2013, Breaking News, Computing, Gadgets, Health, How To's, Internet, Phones, Science|20 Comments
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