Since the consensus view seems to be that Hewlett Packard will today replace CEO Leo Apotheker with board member Meg Whitman, let’s just assume that’s what will happen. Now I’ll explain why it is a bad idea.
Oh getting rid of Leo (or not hiring him in the first place) is a fine idea. Leo didn’t fit the culture or the industry and he arrived with way too much baggage from SAP. Hiring Apotheker was an example of the HP board trying to get ahead of the Mark Hurd scandal by making what it hoped would be a brilliant hire in Apotheker that would silence Wall Street criticism. The problem with that last sentence is the word hoped: hiring Apotheker was actually a giant crap shoot and the HP board of that time wasn’t smart enough to even know that.
I’ve been inside these efforts to make corporate lemonade and they aren’t pretty. You are suddenly without a key leader because of a scandal or because some other outfit hired out from under you and the urge is to pay anything for an alternative name player you can announce over the weekend to make it appear like the guy/gal who is gone was actually fired. The problem with this is the person you hire over the weekend arrives overpaid, their ego over-stoked, and without any proper vetting. It hardly ever works out well.
So good riddance Leo. But if by some chance you manage to keep your job today, let’s have lunch, okay guy? I’ll buy.
The question that follows, then, is HP doing the same thing all over again by hiring Meg Whitman? Is this another stupid move to look more accomplished than the board actually is?
I find it interesting that yesterday’s stories had Whitman being hired on an interim basis, while today we’re told she’s the real deal, the long term savior of HP. Frankly, it feels to me a lot like when Gil Amelio took over as CEO of Apple following the firing of John Sculley Mike Spindler. Like Gil, Meg has a pretty good track record. Like Gil, she is coming from the board. Like Gil, she’s the only person on the board who wants the job. But also like Gil was at Apple, I think Meg Whitman is ill-suited for the challenges of running HP.
Meg Whitman is an extremely smart person, which shows in her ability to drive for the top job in less than a year on the board, hip-checking Leo as I described it back in February. Meg wants (and feels she deserves) her chance to fail. But my fear is that’s exactly what will happen — she’ll fail, or at best muddle along a la Carol Bartz at Yahoo.
I believe this for two reasons: 1) Whitman will have little to no support from inside the company executive ranks, and; 2) she has simply never run a company of this type before.
Leo suffered from the first problem. Talented HP executives were passed over to hire Apotheker. Pissed-off, they weren’t going to go out of their way to help Leo. Well it’s about to happen all over again. So Whitman can either lead a company possibly opposed to her or she can clean house and get a new bunch of lieutenants who will be beholden to her but who also won’t immediately know what they are doing in their new jobs. Neither possibility is a good formula for hitting the ground running.
The usual trend in these situations is to buy loyalty by giving the passed-over managers new contracts with increased incentives. That’s what happened when Leo came in. So it’s about to happen again? Probably. And when/if Whitman fails a year or two down the road it will happen again — again. That’s a loyalty disincentive.
But the biggest problem here is just that Meg Whitman has given me no solid evidence that she’d even do a good job as HP CEO.
Here’s testimony from an old hand at eBay who is in a position to know: “I have my doubts. Meg is very good as a driver of quantitatively-inclined operators, when she is armed with a strong business model atop a scalable vision (to quote her about her own work at eBay: “monkeys could run this train”). She is no monkey, but I don’t think she is a visionary, at least she isn’t known to be one. And vision (and the ability to sell that vision to both the board and rank and file) is what HP needs desperately right now.”
So just to really shake things up, here’s my recommendation for HP: 1) promote Meg Whitman to executive chairman of the board and get her coming to work every day; 2) appoint a committee to take its time and find a world-class CEO ideally suited for taking HP back to greatness, and; 3) appoint as interim CEO my friend Brian Utley.
Brian Utley?
Yes, Brian Utley.
WTF is Brian Utley? Are you talking about the Atlanta Chiropractor? Or maybe the Brian Utley of Stolen Iviewit Technology fame? Or one of the 109 Brian Utleys listed in PeepYou?
I’m thinking the Brian Utley who headed the PC division at IBM.
So you’re joking about Brian…but I don’t think it is a joke that Meg would not be the best choice. Many former HPers like myself wonder why Ann Livermore is consistently passed over.
I also judge Mark Hurd by his own words from when he joined the company. I don’t remember if they were spoken publicly or just in internal coffee talk(s), but I distinctly remember them (though not the specific verbiage, so I’ll paraphrase): “Having to go outside to hire a CEO is expensive, disruptive, and reflects the outgoing CEO’s leadership. I will have failed as CEO if my successor does not come from inside the company.”
Brian is not a joke at all as my next column will explain. Look for that late tonight.
Anne Livermore. Name any substantive decision, innovation, or vision
she has made.
HPQ is f*cked.
Meg Whitman has been appointed CEO. I can’t see how a CEO who has over 30 years in the consumer side of business is going to refocus this company beyond high priced ink refills and PCs.
Enterprise software? Please. $10billion on Autonomy, a few billion already on ArcSight, a withered existing portfolio.
High margin services? The EDS purchase has been a disaster.
HP is trying to chase IBM, but it is five years too late.
Maybe they can look for a merger with Tata, then you can get a car with a purchase of an HP laptop or maybe the other way around…
The EDS purchase has been a disaster because HP doesn’t ‘get’ services.
Services are about selling people’s work. When you buy a services company
and fire 20k revenue earning bodies and put execs from the 3rd rate HP services
organization in charge – that’s what you get.
This is exactly what Bob is saying about Meg. She doesn’t ‘get’ hardware and enterprise s/w and services, so what’s she going to do?
Die tatsächliche Treuhänder abzusichern Einkommen für die Opfer mit Bernard, beabsichtigte MBT-Schuhe , Madoff ist beeindruckend Betrug kann $ 386 k zum größten Teil von den Eigentümern erhalten mit dem Los Angeles Mets Karate-Team wem sie begangen wurden, um Madoff-Organisation, sagte eine uns richten. OUGHOUT. Azine. Bezirksrichter Jed Rakoff zu Mittwoch raffinierte Art von $ 1.000 Anzug im Gegensatz zu den Mets Eigentümer und auch mit Donnerstag angesichts einer zusätzlichen Kauf auf den Rechtsstreit, dass eine positive Veränderung auf der Treuhänder zusätzliche sog. Clawback Klagen versucht, eine Menge zu zählen konnte mehr als $ 94.000.000. Rakoff geschrieben, in denen, “die fast alle der Tatsache, dass Treuhänder kann besser durch, frauen mbt schuhe Tunisha blau ist, dass die Beschuldigten ein volles von Flughafentransfers über zwei Jahre angelegt “ahead of füllte er aus echten ganzen Konkurs Anhörung Gerichtssaal und die oft “scheint etwa $ 386 Mio. zu werden.”
Amelio replaced Michael Spindler. Sculley had already been shoved out the door by then. Apple’s board was seriously flailing.
Why not promote Ann Livermore?
Thanks, I’ll fix that.
As CEO I would sit down with each HP division VP and ask two questions:
1) what do you need to turn your division into a world class business?
2) what do you need from the corporation to help you?
Most of HP’s senior management already knows what is needed to fix the company. I would use their collective intelligence and leadership skills to reboot HP.
Bullshit. If that were the case, the changes would be happening in spite of Herr Apotheker. And the company has been in a nosedive for much longer than his brief stint.
I’m sure as a senior HP executive, or maybe as the son of one, or the cousin of one, or whoever you are, you are worried about a shakeup. But I can imagine there will be some housecleaning with the change, there always is.
“Collective intelligence & leadership skills”. That’s rich. Good thing I wasn’t drinking a glass of milk when I read that, it would be coming out my nose right now.
I heard there are some good jobs for first-level call center managers in Bangalore listed on monster.com, you might want to check them out.
P.S. I work as an engineer at HP. There is incompetence to various degrees in management as far as I look up the chain. Other engineers, many decorated ones, agree. I’m not bitter, just pragmatic. This is not the HP that I came to work for. Damn you, Carly, the slide started with you, and it’s still going…
Double bullish*t. Almost 60% of director level and above people are hired from outside HP, and in at least one case I know of, the entire management chain from the line managers on up have less than a year on the job. This presiding over an organization where the engineers/individual contributors average something like 10+ years in the org. How do you think those engineers (who understand the products) react to the newbies in management? Hunker down and wait out the clueless – because there will be new clueless along shortly. Until HP can get over this (and the new CEO exhorting them to greater effort, just like the last 3 isn’t going to help), there is no place for them to go but down. HP employees are in serious “don’t stick it out because it’ll get chopped off” mode, and only a massive inward focus will help that. And, of course, that’s the last thing on the new CEOs mind…
I’m just relieved to see her out of politics, frankly. If HP must be sacrificed for the greater good, so be it.
On an unrelated note, Bob, your site is incredibly slow lately–do you know what’s causing it? Page refreshes are frequently taking several minutes today, when they work.
Cringely’s columns on HP and Meg Whitman are currently featured on Hacker News and probably elsewhere. That’s probably what’s causing the slowdown.
It has happened before today, once a week or two ago at about 2AM PST on a month-old post.
That little tremor you feel in the Bay Area today is not an earthquake, it’s Mr. H and Mr. P rolling in their graves.
[…] already explained why I think Meg Whitman is a poor choice to lead Hewlett Packard. Here’s why Brian Utley would be […]
Bob,
I get that you are following the news cycle and this is on top today.
Where is the Startup Tour? I was really looking forward to the series. What’s up?
Yes, big piles of money are up for grabs and when the dinosaurs move, the little people get stepped on. Still, I would rather find out about the next HP one year out of the garage, than keep visiting this fossil in the museum.
HP will be gone in six months, gobbled up in a hostile takeover. It doesn’t matter who holds the title of CEO at this point.
Fully agree. HP is now an attractive prey, just for getting the assets, the B-customers, the brand.
As the board showed that it had no vision for the Company (if they had, they’d hire a CEO with a vision), HP will be presumably a low-margin follower, strategy that can only decrease the margins…
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maybe meg can buy Skype again for eleventy billion dollars from microsoft. she can then wax poetic about how it will be transformative to their enterprise tablet strategy. oh wait.
I ask o wise one – what does HP have other than its printer business? Has their lab device company kept up with competition from outside the US? what exactly are they know for today – other than the garage and the best aquarium (Monterey) in the world?
burn it down.
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Yes, big piles of money are up for grabs and when the dinosaurs move, the little people get stepped on.
The main face of the cards is young and trendy women. As long as you like the bag, as long as you worship trends.
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HP has been going down for years. They used to make the best printers and now there crap. Until they turn around and start make a dependable product there sunk.
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