This column has a global audience so sometimes I have to defend my tendency to see things from an American perspective. But I’m not sure there even IS a defense for this particular item so I’ll just jump into it, because I think even readers from Kazahkstan and Kuwait (my two big K’s) may ultimately find it interesting. It’s about Apple and Hulu and the direction Internet TV is going in the United States.
It’s not headed where you think it is.
Hulu is the ad-supported video distribution site set up by NBC-Universal and Fox. It’s where, in addition to the TV network pages, viewers can go to watch thousands of television shows, old and new, supported by commercials. Of the four big broadcast (as opposed to cable) networks in the U.S., Hulu until recently had half of them with CBS hiding out at TV.com and ABC residing solely at ABC.com. But now ABC, which is owned by Disney, has decided to join Hulu and the pundits think that’s generally a big deal, not only because of the whole three-to-one thing but because Steve Jobs is the largest shareholder in Disney and on the Disney board and this would appear to be a kick in the face to Apple’s iTunes, where people rent or buy the same shows without commercials.
Is it or isn’t it a big deal? And what does this move mean for Apple?
There have always been two general methods of distributing Internet video — downloading or streaming — and three business models — buying, renting, or watching with commercials. Conventional wisdom — what THEY say — has it that streaming (YouTube) is better than downloading (iTunes) and watching with commercials (Hulu and TV.com) are better than renting or buying (iTunes again).
No, they aren’t, at least not as businesses, not yet.
Business Week, among others, made a grand effort this week to present Hulu as a masterstroke that will hurt or kill iTunes rather than what it is — an expensive streaming service that doesn’t make money.
My wife and I last night watched an episode of Chuck on Hulu. We started on nbc.com where I thought we might see the show in HD but that wasn’t the case. And even the standard definition version at nbc.com didn’t play well despite our dual-core 2.4-GHz system with four gigs of RAM and an eight megabit business broadband connection. So we switched to Hulu where the 480p version stuttered a bit so we dropped to 360p where it played fine except for having to rebuffer a couple of times during the show.
In contrast to this with iTunes you have to wait for downloading but then none of this performance stuff happens. If you want HD you get HD, but then again you are PAYING for HD.
We watched the episode (fun) and all but one commercial was for Rwandan relief. There is no way Hulu or NBC-Universal were making a profit on that stream, and this was a very popular show.
When you buy an episode on iTunes everyone in the production food chain makes a profit.
Hulu and its ilk are money-losing services that rely largely on concessions in various guild contracts that pretty much keep the writers and producers and actors from sharing in profits that aren’t there anyway, at least not yet.
How is this a threat to iTunes?
Fox owns a big chunk of Hulu, yet American Idol performances are exclusively available on iTunes, not Hulu. Why is that? Because American Idol performances on iTunes make a lot of MONEY, that’s why. Adam Lambert downloads alone make more money every week — a LOT more money — than do ALL the shows on Hulu put together.
So Apple is being criticized and seen as an Internet antique because it is making a profit? I don’t get it.
I’m not saying here, by the way, that there is no room for commercials on Internet TV. Nor am I saying that Apple won’t possibly move to commercials or streaming at some point. This is not gratuitous Apple ass-kissing. What I AM saying is that it is a lot easier to move from paid to free than it is to go from free to paid. Hulu can’t choose to emulate Apple and become profitable that way because viewers would flee.
As I’ve written over and over, Apple is moving slowly and steadily toward becoming primarily a content provider. Microsoft is trying to do the same but without Apple’s discipline. Apple is putting in place all the pieces it needs to make a run at dominating the future of TV, but they know it takes time to get all those bits where they need to be.
What’s needed are devices and services and bandwidth at a given price point where it all works smoothly not just from a technical but also from a commercial standpoint. Apple is there right now when it comes to downloading and selling or renting, but not for streaming or commercials — the numbers aren’t right yet, nor is the mix of devices. But the time is coming soon when it will be right, certainly in no more than two years and maybe less.
Now here’s the key for all the pundits who see Apple failing or faltering: you are looking in the wrong direction. It doesn’t matter how many networks are part of Hulu. In time they will probably all be there. But Hulu will remain an artifact of network labor agreements and will be vulnerable for that reason. Hulu can’t afford to PAY its way.
Follow the money.
Apple has at this moment just under $29 billion in cash and not many good ways to get a reasonable return on that money. Only Microsoft has more cash than Apple and Microsoft is being pulled in a lot more directions so Microsoft doesn’t have Apple’s flexibility.
What will Apple do with that money?
Most of it will remain unspent is my prediction, but I’m guessing we’ll shortly see $3 billion or so per year go into buying Internet rights for TV shows — not old TV shows but NEW TV shows, shows of all types.
TV production in the U.S. is approximately a $15 billion industry. An extra $3 billion thrown into that business would change its dynamics completely. Most production isn’t done by networks but by independent producers who are hungry for revenue and risk reduction. Three billion Apple dollars spread around that crowd every year would buy Internet rights for EVERY show — more than every show in fact. Whole new classes of shows would be invented, sapping talent from other parts of the industry. It would be invigorating and destabilizing at the same time. And because it is Apple — a company with real style — the new shows wouldn’t at all be crap programming. They’d be new and innovative.
And just as the artistic heart of TV shifted to cable with HBO in the 1980s, so it will shift to the Internet and Apple.
And where will be Hulu?
Nobody will care.
Hulu is making something like 130 mill this year in ad revenue (Not so good, but not chump change). They had 35m viewers in February. A few points: first eventually Hulu (and YouTube) will be at the point in the curve where bandwidth is getting cheaper faster then they are increasing their usage. Although that may take longer than Hulu can stay solvent. Second, add revenue will increase when (and if) the economy comes back. Since Hulu adds are more targeted, when advertisers start spending again they might bring more money to Hulu and less to traditional sources. Third, get over the idea of charging for content, bit torrent, p2p these things are the apple killers, apple charges too much for video, I could get free. Forth, appointment TV is dead, which favors both apple and Hulu. Fifth, On demand through your cable company is impossibly hard to use, give me a keyboard and search box any day. Hulu is popular enough that they could get people to download a P2P fat client app, have only low rez stuff on the web, and make people install something for HD, Joost never had a chance because it wasn’t a trusted company and no one would download their poorly organized buggy software.
The model of watching TV for free with commercials is successful, and will continue to be in the future. The internet offers better targeting and better monitization schemes than syndication. If your only quip is that bandwidth is expensive and streaming video can be buggy, those problems will solve themselves.
One last thought, the best thing about hulu for me anyway is their perfomance in video streaming. Ever try to watch a show at CBS.com its impossible, or the comedy central’s site its even worse. Also how is someone under 40 supposed to know that star trek TOS ran on CBS in the 60’s. Really networks are stupid, no one knows what network old shows ran on. One site to rule them all.
Hulu’s biggest competition is google, who just might solve the bandwidth thing by connecting a data center truck to every ISPs subnet. The networks might kill hulu if they can’t compete on bandwidth, but they won’t kill the model. They will give google more and more shows, it will make them money, and that will be that.
Apple with not be a player in this market
FYI, Star Trek never ran on CBS, the original series ran on NBC & the sequals were either syndicated or ran on UPN & The CW.
Paramount Television (Desilu) produced them & CBS now owns Paramount product.
Ya, I think you confirmed his point….
Matt – while I agree that Apple charges too much for video, I suspect a lot of that is down to commercial agreements i.e. the content firms are not going to offer Apple significant discounts on the rates agreed for DVD sales / rentals, plus the savings of a movie download vs getting a DVD to a customer are far smaller than those for music. And no one wants 1/12th of a film.
That’s slightly beside the point anyway, which is that this whole idea that the future is ‘free’ is just bogus nonsense. Think how many TV shows get canned today because they can’t produce a large enough audience to bring in enough advertising to justify their costs. Even ones that are somewhat successful live a precarious existence.
At some point, people have going to have to seriously grow up and realise that you cannot bypass both paying for content and adverts, and actually have new programs being produced (well, not without embracing a British style licence fee system, and that only produces a fraction of the programming most Americans are used to – or alternatively, a plunge towards amateur quality production).
As with many other problems, it’s a case of recognising that 20 million people all doing something of insignificant affect, has a significant affect.
On the other hand, I don’t entirely buy Apple doing investing in exclusive content. With the music business they have not actually become investors in content in any way, but instead have aimed to take the wholesale/distribution/retail cut – the risk is still born by the labels and artists. Ditto with the App Store – they’re creating a platform and market (and one that is a lot more transparent than their music store). What we might see is people taking advantage of that (Futurama would make more sense that way that straight to DVD).
I have been hearing that “we are about to solve the bandwidth problem” for more than 5 years, much of it from Cringely. I don’t think it will happen in the next 5 years.
Every time we solve the bandwidth problem someone finds a new way to eat bandwidth.
Maybe we’ll have an Apple fantasy land where Eli Stone won’t get cancelled mid-season. Bastards.
Why don’t the content owners just set up video Podcasts for each of their shows? They can download or stream with embedded commercials. Or is that too simple because they won’t have the ability to swap out commercials?
The single biggest annoyance with Hulu for me is that they don’t target the ads. With regular TV you have to send the same ad to everyone, but with Hulu the ad could even be targeted at a single individual. Why do they keep showing me Sprint ads when there no way I would ever switch to them, and couldn’t anyway due to a recent 2 year contract? I kept clicking the thumbs down buttons but it had no effect. They should be targeting my local Honda dealer reminding me to come in for a service and finding similar unfulfilled advertisers who want to advertise to a smaller audience. Hulu is welcome to at least ask me for how they could make advertising better for me, but they don’t and ignore what they do have.
There are also people in this country who will not pay to rent TV. Make no mistake – when you “buy” from Apple you are still renting since you are stuck having to use Apple equipment in perpetuity and other issues due to the DRM. They could take it all away when it gets inconvenient just as Microsoft, Google and Yahoo have done in the past.
I have no TV service other than Hulu. For exceptionally good shows I am prepared to buy the DVDs, but usually wait till they are on sale cheap. If the media companies decide to take away Hulu or make it have as much advertising as normal TV does then I’ll simply resort to playing games and entertaining myself in other ways online. And of course the pirates will still always be making it available conveniently and free for people who are prepared to take that immoral road.
hulu’s ads aren’t targeted enough because they don’t have enough ads yet. They are only 60% booked. Roger your idea of local companies using hulu for ads is what they should be doing but it will take a while to get big enough for that to be a realistic option. They need to have enough viewers in a local market.
The worst thing about Hulu is that it is controlled by the networks, which still makes them the gatekeepers for new content, at the same time as it weakens their brands.
Apple looking to make money on TV content? I’m inclined to think not.
Look at Apple’s model for the iTunes Music Store. When they sell a song, they make something like 5 cents. When they sell an iPod, they make something like $50 (depending, of course, on which iPod). The average iPod owner has purchased only 22 songs.
The most logical thing for Apple to do is to attempt to extend this model to television. Why settle for making a few dimes selling TV shows when you can make a hundred bucks selling AppleTVs. Sure, the AppleTV hasn’t been successful YET, but the whole television-over-internet market is still in its infancy; there’s plenty of twists and turns to come in this story.
And one of the nice things about selling hardware is that when music or movies or TV shows get pirated, it’s the hardware vendor that wins. Imagine how many iPods Apple would be selling if music were, literally, free.
I wrote a column a while back about the future of TV
https://www.talkingfuture.com/2009/02/where-will-tv-come-from-in-future.html
We’re going for IPTV but I can see how downloads like iTunes could work if the market changed. I’d like to see it get a bit cheaper and then it could win.
Just as an aside to my previous comment. I like the idea of the last paragraph of you post Bob. If Apple became a customer for the content directly from the producers, that would be the tipping point for download TV. I don’t think the current system of channels or networks as you ‘merkins call them will work in the online TV age. A move like this from Apple could trigger that shift.
hulu ads? ah, adblock again.
Just a note: Microsoft only has $25 billion on hand, less than Apple. Only Cisco, with about $30 billion, has more cash than Apple.
I don’t see why you can claim this article to be of interest to anyone outside the US whilst the video providers stick to their antiquated ideas of TV as a broadcast medium within a geographical territory.
Hulu and iTunes video have no relevance beyond a small portion of the Internet population until they go global. At which point, the ad-supported model becomes even more tricky as there are a limited number (compared to that in the US domestic market) of brands that really benefit from global exposure.
Furthermore, the advertising standards are not the same in different territories. Nightmare time for Hulu and iTunes. Dream time for the lawyers.
Actually, there’s one other place that Apple can spent that $3 billion: the rest of the world. I truly believe that there’s a good-sized untapped market for foreign-language programming in this country, especially in the geek-centers where H1B visas reign. Apple could use that money to buy distribution rights to foreign language programs (and news!) from India, the Middle East, China and Southeast Asia, Japan, and Central Europe, specifically targeted to the large populations of foreign high-tech workers we have throughout the cities.
For the English-speaking, they could also use it to buy the rights to more British (and Canadian) programming that the cable channels either ignore, or won’t run for months and months later (e.g., Dr. Who). Many a supportive Dr. Who fan would much rather see it with their British friends on-line than wait 5 months (or more than a year as will be the case with the 2009 productions) when some cable company finally carves out a spot on their schedule. Plus there’s many more brit-coms and dramas that get produced that may never get to this side, or only get one run at some unknown time on some random channel (like a PBS station in some rural part of the world) with no promotion, so nobody saw them. Dr. Who fans in America would *love* to see other shows that David Tennant or upcoming Matt Smith have done (including one where he’s with former companion Billy Piper), but that hardcore audience is so scattered and thin it makes no sense for a cable company to carry these shows.
In short: once again, I see you (as well as Business Week) arguing for giving Americans more ways to see the same shite that the media wizards seem to think Americans want to see (and given American Idols ratings, I can somewhat understand why). But the real market potential of online is giving people what they can’t get elsewhere because it is too expensive to distribute on mass. More than half of “TV Series X season 1” is lost to dvd production and distribution, which also requires producing more copies than you might need in order to get every store to carry it. THAT model is just insane, guaranteeing that these things end up in the $3 bin in half the country, for product that never really sells well at full price no matter where you are.
Now take something where even that horrible distribution model is unprofitable (mostly because your target audience is concentrated in city suburbs, or scattered too thinly for store distribution to make sense) and, well, it’s a no-brainer to say “never ever show this to anybody”.
Online distribution is the key to getting this material to reach the audience that’s been begging for it on every online forum on media I know about.
Now, if only the media companies can realize that just as with HiDef, there’s still an audience that would rather pay a touch more for lossless downloads than highly compressed mp3/a4m tin box crap…
I thought Apple (or Steve Jobs) was going to go into the electric car business next?
I think a monthly subscription with unlimited streaming would work, if the monthly price is low enough. At least it works for me (emusic, netflix, flickr pro). Unfortunately Netflix just doesn’t have enough shows available for streaming, and they have a terrible user experience for choosing and saving and managing shows (compared to Hulu).
Dedicated devices for internet streaming to a TV from several sources is probably my ideal future. Curious where the several that have now emerged will be in 5 years. Will dumb licensing battles prevent them from bringing the most utility to customers and allow free competition between stream providers is the question…
Apple isn’t interested in content. I doubt Apple want the risk being a content maker. Apple has no qualms about making a few bucks distributing content, but they don’t want to take the risk of actually producing or even owning the content. If Jobs wants that, he could do that with Disney.
Apple is a hardware maker and the content is a way of pushing Apple hardware. iTunes exists not to sell content, but to make people want to buy iPods. If making a deal with Hulu will sell Apple hardware, Apple will make a deal with Hulu — just as long as Hulu understands that any deal with Apple means Hulu paying Apple for the privilege and not Apple paying Hulu for the privilege.
Look at the Kindle. Many people were sure it was competing against the iPhone. Pedro Rafael Rosado on NYT Tech Talk even announced it as “an iPhone Killer”. (How do these guys get paying jobs as “tech experts”?). The Kindle’s true purpose is to sell Amazon content, and it was absolutely no surprise to me that Amazon came out with a Kindle application for the iPhone. Hey, it sells electronic books from Amazon, Amazon is happy. You understand that Amazon is a media content reseller, you understand the Kindle.
The same is true of Apple and hardware. As long as we understand that Apple makes its money selling hardware, you can see where Apple is actually heading.
Apple will start selling Apple HDTV sets. This is really a no brainer. Apple doesn’t have to actually design or manufacture a set. In fact, the only reason Apple doesn’t sell HDTVs is that no manufacture has yet volunteered to pay Apple for the privilege of manufacturing Apple HDTV sets. They’ll come around.
What will make Apple HDTV sets different is that they’ll work with Bluetooth to wirelessly connect themselves to other components. The first component they’ll wirelessly configure themselves to is the AppleTV setup box and third party speakers. Imagine being able to setup a complete HDTV system without any wiring or figuring out which component plugs in where.
Of course the AppleTV setup box connects to your Apple computer for iTunes content, web browsing capabilities, and email. Let’s see, we sold you an Apple HDTV, an AppleTV setup box, and a Mac. Can we somehow squeeze in some Apple iPods and iPhones? Of course, they can be used as remotes. Why that way, everyone in the family will want their own.
People will be thrilled because they finally have an easy and logical means to enjoy all their favorite content anyway they want (as long as “anyway they want” means watching it on Apple hardware). The content providers grumble because they’re under Apple’s thumb, but will live with it because they realize it’s the best way (and maybe the only way) they make money. Technonerds will be upset because Apple will be using its proprietary technology and will sue certain anatomical parts off of anyone who tries to reverse engineer them and put them on a Linux box.
But most importantly of all, Apple will be making gobs of money. And, isn’t that what really matters in the end?
This really clicks for me more then any other single comment. Apple is a hardware company, they make all their big bucks on hardware and everything they do is designed to drive their hardware business. This is also why they’ve succeeded at a retail level where other tech companies fail. And it’s that very same success which makes it possible for them to follow an “Apple living room” expansion model. They don’t want to muddle that model by becoming the competitor of the very content providers they would need to court.
Apple has a window to do this however and it won’t last forever. Right now their labtops, cell phones, music devices etc are all basically the hottest in the industry. That will not be true forever. But if Apple can push through a HDTV and speaker system and make them all work together wirelessly at the click of a button then they can own the home media market and charge royalties to content providers.
They need to act fast however as sooner or later we’re going to see companies like Samsung partnering with Hulu to deliver content directly to your TV with no media device in between. (The TV is the device) Apple would need to have a stranglehold on content providers before that can become an option.
First off, good article and a lot of good comments. Much of the ground has already been covered but I do want to reiterate a few points.
First, Targeted Ads. Internet delivered video is ripe for targeted ads. You define the granularity you want to go to but the only reason we don’t see it now is that Hulu et al want to control the system and they’re not big enough to do that. They’re following the old broadcast/cable network model. If you really want to see localized/targeted advertising in video streams (maybe even downloads) allow third party ad networks to play (maybe Google?)
Second, Independent Production. Again the internet is so vast there really is no reason that we can’t see unique, groundbreaking production happen that is funded by the viewers. You could call it the ultimate “PBS” model but without the incestuous gatekeeper system. This should also work for the networks but won’t due to their revenue models. “Dr. Who” and “Eli Stone” were mentioned previously – imagine a truly unencumbered production model where an interesting show appears on the iTunes store or Hulu, Netflix or whatever. The audience that historically has liked shows of it’s ilk are immediately given the option to watch. Fringe audiences are advertised to, etc. For a small fee you get to watch the episode and so the journey begins. If a show is popular, the producers see cash roll in – they can then up their production values or pocket the money. If the revenues fall, they could scale back production costs or decide to pull the show. The audience truly decides, not a network beancounter. Imagine Firefly still on the air because ONLY 2.5 M people wanted it to continue.
This is what I believe the future of TV is around the world, not just in the States.
Stan
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Check out TellyTopia new In2TV service. It is exactly what you describe in your 1st Point.
They address the missing part of what we are calling the OTT Video services, and that is the Internet as a source for content for TV viewing.
As a Service Provider we want both the Hulu/Roku OTT Video (Studio Movies etc) distribution via the Internet for viewing on the PC/Smartphone etc.. Now, with TellyTopia we can gain access to a Host of Internet based Content Sources that can be shown on our subscribers TV.
This also allows us to provide targetted Local Ads on each Internet based Content.
Jim A.
Latest rumor is that Apple is planning to buy game maker Electronic Arts (EA). This actually makes sense if Bob says they’re trying to be a content company. EA makes a lot of money, and the gaming market is one of the few that makes a lot of money that Apple (or Jobs) don’t have a hand in.
Apple has never treated games as first class citizens in their operating systems. It’s long been one area where people have said they’d switch to a Mac if they had enough games available for it. Well, Apple went different ways and lots of people have switched to Macs. And now that Apple has a lot of money, a decent market share, and an interest in content, they can make a play for the gaming market, especially if they buy EA and fund them to make games for Macs (and iPods, and iPhones, and AppleTV…). I would not be surprised if they not only want to make a dent in a vulnerable Windows gaming market, but they also want to go after the casual games & online games markets, and Nintendo (who have themselves fashioned their devices after Apple aesthetics).
Especially Nintendo — Apple’s gotta be looking at that profit-generation machine and their platforms (DS and Wii) and saying “I can do that!”. And Jobs himself is probably saying “I can do that BETTER!”. And of course, they can sell lots and lots of games on iTunes. But having the premier game developer EA in the fold, like Nintendo and it’s brands (Mario and Pokemon) it will have many of the best and most profitable games in the store.
My prediction – Apple gets into gaming in a big way this year, and next year is even bigger.
Follow the money…
Doesn’t make sense for Apple to buy EA, when EA is already in love with the volume of Broadband based iPhone that they can target games for. As mentioned numerous time already Apple Makes their money on Hardware-Next step for them is to intro a new NetBook like Device with some iPhone like capabilities and take over this Portable Broadband Wireless market.
Ref. to Games: What Apple will (or should) do is build a Super Gaming Device (Handheld) that will work over a new Google based (Game Cloud) MultiPlayer Gaming Platform (They know how to manage servers) and drive both Sony and Microsoft to reinvent their lame Gaming Services.
Google (Game Server Cloud) Apple Game System/EA Game Software provided and managed over the Cloud supplying Home/Portable and Mobile Gaming service. Since Google is agnostic to the Games market they may well be able to provide the Platform 7 Service to work with Apple, XBox and Sony game systems and EA Games allowing multiple game controllers.
Jim A.
https://www.bit-tech.net/news/gaming/2009/05/06/ea-posts-1-billion-loss/1
EA is vulnerable – $1 billion loss, financial troubles. Perfect time for a cash-rich company like Apple to make a play for the video game maker.
Apple might pick up some properties seen as too small by the other media providers, such as, “Wonder what else J. Michael Stracynski had in mind for the B5 universe?, Apple will sell it to you.” Other “Hit ’em where they aren’t” ideas will occur to folks with different interests, a 100,000 viewers here, perhaps more somewhere else, and soon the iTunes store is the place to go for something interesting. Or the Steve may be planning something that will catch us all by surprise, again.
One thing is for sure – broadcast TV will be dead in a few years as the whole Digital TV thing is certainly going to kill it – digital TV just doesn’t work for broadcast; it’s crappy enough from the cable companies who have dedicated lines into your house for it. Airwaves just don’t do well with streaming digital data. All the alternatives (Internet TV, Cable, etc.) are happy as it means more customers for them; and customers they will get. Some may try to stick with Digital TV, but will eventually either turn it off or switch to one of the alternatives.
(And seriously – yes, I use a Digital converter box – a pretty good one at that, but 50% or better, either I or my wife just want to switch it off. Any kind of weather outside and the signal is a no-go for sure; so we still mostly watch the analog TV channels.)
Personally, I think the ‘pay-for-TV’ versions – all of them – are over priced. We’ve already started watching some things via Internet, at least when we miss something. So companies like Hulu do stand a good chance – at least for those that also have Internet – at taking over the large broadcast TV audience when Digital TV is finally in place and Analog TV is turned off.
That said, I have personally found the TV on DVDs to be the best alternative all together. I get to watch what I want, when I want, without commercials, and for a small up-front price – and one that goes down if I’m willing to wait (e.g. buy on sale, or when demand starts to fall and they drop the prices). I can also skip around and more.
So personally, I see the whole TV thing moving more in the direction of people watching a few episodes on-line (or via some other method) and then buying what they want; but not likely from Apple – more likely from BestBuy or Amazon.
Why DVD over digital downloads? I don’t have to worry about hard drive space; I can play it wherever I want (computer, DVD player), and I (for the most part, e.g. region encoding is the only limiter) don’t have to worry about permissions to do so. I can switch it between systems without having to think about whether the system I want to switch it to is an “approved” device as the device already has everything needed – a DVD drive, and either software decoders (approved or not) or hardware decoders with a TV output.
Best yet – I can show support for the kinds of shows I want in a more direct fashion. Broadcast TV is hard to rate – and is basically a statistical sampling. Internet TV will be similar, but a bit more accurate. But nothing will be more accurate than the sales of shows at the stores over time.
Streaming video, especially in HD can not and should not be done as it is done today. Go back a few weeks and reread Bob’s “Global Village” column. That a look at the bandwidth that was involved.
I get my Internet from my Cable TV provider. If only 10% of my fellow subscribers started downloading or streaming lots of HD programming, it would cause my Cable TV’s Internet service big problems. They would have to increase their pipe to the internet. This would cost them a lot more money and I would see that cost in increased service prices. My Internet service rates are too high already. This is why some broadband providers are trying to find ways to cap usage and/or charge for it.
The only people who make money out of this deal are the telco’s who connect our broadband providers to the Internet.
We need a different way to distribute content. NO, it is not bit torrent or any other peer services. While this is interesting and very good technology, there are basic problems with this approach that make it hard to use on a super large scale. Again, if most of the content is forced through your broadband provider’s pipe to the Internet, you have not solved the problem.
What is needed is a different distribution system. It would be based on high performance media distribution servers that would be installed in every ISP’s data center, on their network, and downstream of their pipe to the Internet. A service like Hulu or Apple would provide the servers to the ISP’s and push (one time only) the content to them. Bob has written about this too.
It will take a firm as big and important as Apple or Hulu to be able to do this. I don’t know about your ISP, but mine is pretty closed mined. They would probably see Apple or Hulu’s download service as competition to their core business (CableTV) — and they would reject any idea of supporting a streaming or download service. Apple’s business model is extremely well thought out. Day one — they have done the things necessary to make sure everyone in the food chain is fairly compensated. Apple will make sure the ISP’s get a cut of the business. It will be built into their business model. Has Hulu’s business model anticipated this need?
I have high hopes Apple will do it right.
In the long term this could be good for the Cable TV industry. My provider is in financial trouble and recently filed bankruptcy. They do not make as much money on their TV service as they should. Every price increase from the content providers forces our Cable TV supplier to choose between — increasing rates or eliminating a channel or two. When Apple becomes a big player in distributing movies and TV entertainment it will set a new pricing benchmark that could HELP the Cable TV firms. We the consumers will have more choices on where to get our entertainment. Our ISP could make a nice profit by working with Apple. To stay in the game, the legacy content providers will have to become competitive. If it is easier and cheaper to buy a program from Apple, why would I pay for a premium service?
Go Apple Go!
I work a lot with A-brand Consumer Electronic hardware companies, now panicking as they are losing their cash-cow big TV business to former B-brands and No-brands. They look enviously at the iPhone, with it’s apps store, and the PS3, with built-in shop. “If only we could build a shop into the TV!” they are thinking “That would be a great way of getting extra revenue”.
Despite some of these companies actually owning content (Sony, I’m looking at you) they have still not got their acts together to a) make the user interface work b) find a way not to upset their existing channels c) agree on a standard etc etc.
Surely it’s just a matter of time before Apple develop a small iPod/iDongle/iWhatever that they can sell to Pana/Sony/JVC/Samsung to put iTunes right in the TV – embedded or sticking in the HDMI port? I think that will happen this holiday season.
I’m certain Bob’s right. Apple are nearly there. And they will suck out all that extra revenue, pennies at a time. And good luck to them, because the CE companies really fumbled their chance to get this.
Amen Adam !!!
Apple announced the iPod in October of 2001. Isn’t it amazing how long it took others to create an equivalent product!!! Think about that! Some would argue that after 7.5 years there still is not a competitive product.
There are excellent product ideas out there right now. The chip sets needed to make great products now exist. Where are the products???
This is the risk the big companies took when they laid off their R&D teams years ago. They no longer have those bright, young engineers who would walk into a VP’s office with a great idea that could change the business. When you outsource your technical talent, you lose access to their creativity.
Since neither Hulu nor iTunes separate out profit/loss numbers, the premise of this column is shaky, but that’s never stopped Cringely before. The consensus is that iTunes is a loss leader — or at best breaks even — to sell iPods and iPhones (and AppleTVs to the eleven people who own one) since Apple had to settle for a small vig to make its deals with content owners.
Hulu does seem to be having a terrible time selling ad slots and most of the spots I see are Ad Council PSAs, so it’s a safe bet that they’re losing money. But its slots should be more valuable, since one is amenable to suffering through a single unskippable 15- or 30-second ad, whereas broadcast’s 2-3-minute globs of commercials create strong incentives for avoidance.
In terms of end-user convenience, give me streaming any day — I don’t want more files to manage. But for now this may only work for content that doesn’t demand high image quality.
But never underestimate the ability of movie studios, networks and record companies to screw up any distribution channel. Those suits are there for only one reason: to destroy.
Stewart – I think that consensus dates back a few years – the more recent consensus is that the music store is a reasonable earner for Apple these days (running costs have fallen, transactions per user have risen).
It may not be run at the profit levels you’d expect of a standalone retailer, but it’s not being run at breakeven either.
Yeah, my impression of iTunes profitability may be out of date, but is there any hard info out there? Apple conspicuously trumpets sales units (“2 zillion songs sold!” etc.) but as far as I can tell keeps net income for iTunes a secret, which may speak volumes.
Their strategy doesn’t seem to be to turn content sales into a profit center, and this is consistent with their tendency to stay in the hardware business no matter how much it limits their upside in software. Steve Jobs has always been determined to repeat the historical blunders that relegated the Mac to a niche and handed most of the PC market to the Borg.
Apple is a public company (traded as AAPL ) and as such has to file with the SEC. Those filings will have to detail the iTunes store and whether or not it operates at a profit, loss, or breaks even. The numbers are there – just do the work. So you should be able to get it the info from either Apple, or the SEC. They would be required to make it available for investors.
Some info here:
https://www.apple.com/pr/
All the info should be available on the SEC’s site too.
Has Apple ever broken out numbers for iTunes?
I think the future of ad supported TV is in psycho-graphically selected commercials. You create a Hulu account (for example) and then fill out a survey about what kinds of things you’re interested in. Advertisers can then target viewers with pinpoint accuracy. 35 year old males don’t get ads for tampons and 13 year old girls don’t have to sit through life insurance ads.
A company like Hulu could charge several times more per ad for these kinds of targeted ads than they could for ads on conventional television.
The advertisers would like it better because they know EXACTLY how many people watched their ads as opposed to banging their shins in the pitch black room that is the neilson ratings.
Targeted ads are what makes Google’s AdWords so succesful. Advertisers are only paying to show their ads to people who are looking for something specific.
Harper, exactly! a targeted ad system is key to the success of Internet-based video. However the surveys/questionnaire would need to be ongoing as our needs and interests for products and services change over time.
I can’t help but think that Google (or someone like Google at its beginning) will offer up a system whereby they will be able to insert targeted ads into my program stream based on individual user profiles. There will be general interest ads (gasoline, grocery stores, etc.) as well as the targeted ads for each viewer. Just look to the TV station automation systems that exist today and you’ll see the basic technology whereby ads are inserted at predetermined show times. Instead of a single ad being broadcast to the “world” of that station, a system could insert either a general interest ad and “broadcast” it or the specific targeted ads for the various audience profiles that exist (you didn’t think you were the only person seeing that ad for a Jeep Wrangler did you 🙂
The future is coming, get ready!
Stan
give a helping hand – https://www.giftcardsfordinner.com
check it out and please help spread the word!
Stan wrote: “Harper, exactly! a targeted ad system is key to the success of Internet-based video. However the surveys/questionnaire would need to be ongoing as our needs and interests for products and services change over time.”
I see this as the main weakness of trying to “target” ads on Hulu, not as an advantage.
Google Adwords is successful because it targets the content on the site I am viewing [and whatever data-mining Google has done based on my web-surfing/purchases]. It is -not- because I have filled-out/up-dated a questionaire at Google HQ.
Hulu can’t -passively- collect demographics the way Google does, so would depend on viewers -actively- maintaining their profiles… just to get targeted ads. That’s it. That would be my only reward for taking the time to provide them with information about myself.
If I’m in the market for something, I’ll research it online or go to a local store to see what they have.
When I’m watching TV/movie, or listening to music, I am -not- interested in ads interrupting my enjoyment. Let alone being expected to provide “updates” on my profile so I don’t get exposed to ads for tampons and baby food – but would -undoubtedly- target me [male, 50-yrs old] for ads related to prostate health and erectile dysfunction pills.
MikieV,
I think the method this new “Ad Insertion” company uses to build “our” profiles will need to be unobtrusive and perhaps “fun”. Google places ads based on content, videos now have and can have extensive metadata applied to them that could key ad content. Also everyone on the ‘net is tracked in some fashion so these profiles could also be built passively. I think this needs to be done because while you say that you don’t want to be bothered with ads while enjoying your entertainment – you are now when you turn on the big monitor called TV. Unless you’re willing to go to Apple and the iTunes store (or someone else w/ a similar model) you will either pay for the ad-free video/movie or you’ll put up with ad supported or sponsored visual entertainment. That’s just the reality of it all.
Stan
give a helping hand – https://www.giftcardsfordinner.com
check it out and please help spread the word!
Harper wrote: “A company like Hulu could charge several times more per ad for these kinds of targeted ads than they could for ads on conventional television.”
I’m not so sure.
1. There is no “click through” for streaming ads, the way there is for ads on the web, so they could only justify a higher price if they could -prove- the ads were more effective than broadcast ads. Especially if there isn’t a significant portion of Hulu’s viewers providing -current- demographic data.
2. Increased prices for targeted ads may be acceptable for nationwide/regional ads, but would seem to be less attractive for local ads. Any advertisers in my town are going to know the number of people watching shows on Hulu are going to be a small percentage of the town’s population. I would think local ads could only be successful if they were cheap enough that most small businesses in a town would consider giving them a try.
Wait till Apple can hang a 50′ HD TV/Computer where your old TV used to be, including a remote that does not suck. Sound crazy? So did the phone 3 years ago. What do you think of that phone idea now, Nokia :?)
Apple sells hw/sw. Not content.
> Wait till Apple can hang a 50′ HD TV/Computer where your old TV used to be,
> including a remote that does not suck. Sound crazy? So did the phone 3
> years ago. What do you think of that phone idea now, Nokia :?)
Yes it does sound crazy because the Apple remotes do suck quite badly.
They try to be “cute” rather than being functional or usable.
Now an iphone might actually make a decent remote control for some other
Apple product. The concept has been done before with Palm Pilots.
Plus Apple is quickly losing it’s window of opportunity for being that
shiny new 50″ TV as most people are already getting them and the
prices are doing down past where Apple would be willing to compete.
Of course, this all requires a nice fat pipe running all the way to my living room. It ain’t there yet for most people and I don’t see it in the near future either. Hulu and the other streamers are virtually unwatchable so commercials/no commercials doesn’t even come into play. Downloading is marginally better but why bother? I’ll stick with DVD’s and satellite until affordable true broadband becomes available (my breath is not held).
Helio, all right!. I thought i was the only one. There are more players now, but I will probably stay with them. The features are good for me.
i guess I am a little off-topic
Since Hulu often just shows programs for a limited amount of time before they are no longer available, Apple still has an advantage in that their programming doesn’t expire.
Also take into account that iTunes programming, once downloaded, can be viewed offline (and on iPods/iPhones). And that not all of a network’s programming is made available on Hulu (note the absence of any of the Law & Order franchises on Hulu)
Apple still has some advantages over Hulu. Apple may not dominate TV & Movies like they do music, but I’m sure they’re comfortable so long as they still get to do business their way.
Best TV, 2 ways:
1. analog cable + vcr, or
2. digital cable + TiVo
Both methods eliminate commercials via fast-forward, and no extra charges for content (no VOD, no premium channels, no DVDs, no downloading or streeming). It helps to use the internet + notepad to do and save research about programming you plan to record.
[…] that Apple could use a small part ($3 Billion) of its cash hoard of nearly $30 Billion to buy Internet rights to virtually all network television shows for sale/rent/whatever to Apple customers. He may have something here, although his ratio of […]
While many of the points raised are valid, I think we’re putting the cart before the horse. Ad based media is going through a real shake-out. (As an unemployed broadcast engineer I should know.) The majority of national tv ad revenue was related to the auto industry and it will at least three to five years before auto makers will be able to spend as much as they did just a few years ago.
As to targeted ads, itn’t just another name for spam? Direct mail is highly targeted and how of that ends up in recycling?
And the main point of the article about Apple becoming the main content provider of the internet,it is very difficult for a hardware provider to become a content provider. It took Sony almost 10 years and millions of dollars to get were they are today. ATT tryed to buy their way into the cable market and relized that it wouldn’t work. Can Apple make it work? Maybe, but its still may not be a good idea.
@matt — if a single word of what you said was true, iTunes/Apple would long ago be dead in the music distribution world, as with with music you don’t have the bandwidth and storage issues you have with video. It’s not like streaming services or radio with commercials don’t exist — they do. And P2P is even more practical when it comes to music.
Nonetheless, iTunes not only still exists in the music world, they dominate it completely. The reason is simple — there is category of people (usually the ones with money, precisely the ones that advertisers et al. want) who *do not* tolerate commercials, or inconvenience, or low quality, or “buffering…please wait”. They have been trained by HBO, by Tivo, by TV on DVD season box sets, by Netflix and now iTunes not to tolerate commercials or other crap. They ARE willing to pay for it. And they aren’t going back to commercials no matter how much Apple’s competitors wish it were so.
Sure there will be low income people who never experienced any of the above and they will stick to commercial TV in whichever form it is offered them — but the advertisers, aren’t going to pay enough for that demographic to keep Hulu solvent.
That said, I predict that Cringely is wrong and Apple won’t be spending $3B a year on developing TV shows. If Apple wanted to go into the content business, El Jobso would have sold Pixar to Apple instead of Disney and opened a Pixar TV studio. It’s not like any network, after NBC came crawling back, will pull their content from iTunes. If Apple can get everybody’s content, why sink $3B a year in making their own?
It’s not too often that an analysis as perceptive and intriguing as this one prompts an even better debate in the comments thread, especially when it involves the “A” company.
I agree that Apple will not become a content provider. The difference between Apple now, and the Apple of the mid 90’s is focus. Apple has become successful as much by what it has not done, as by the things it has done well, and it will not get involved in projects that do not stem from OS X and its hardware business, while there is still so much mileage in exploiting and developing from those core technologies. Steve plays an excellent long game, witness how he maintained Intel versions of OS X from the beginning and its NextStep origins. If this was where he saw Apple’s future, I don’t believe he would have sold Pixar to Disney, but rather folded it into Apple.
Certainly business model questions remain, but I don’t have any streaming performance issues either at Hulu or at Fox On Demand watching in HD. Don’t make the mistake of applying your own workstation issues to all the desks in the world.
[…] Hulu, iTunes, and the Future of Internet TV […]
I think the main barrier to the success of Hulu will be the limitations placed on their service by the Networks – i.e. being forced to play a game of cat & mouse with Boxee – because the providers don’t want people watching streaming content on their big-screen TVs.
The Networks want viewers to use Hulu as a -supplement- to watching broadcast programing, not as a -replacement- for watching broadcast programming. They’re don’t want their online streaming to significantly undercut the broadcast-based revenue of their owned/affiliate stations. Not yet, anyway.
The other problem – which affects streaming, rentals, purchases, and P2P – is that most [all?] of the ISPs in the US are -not- interested in being a “commodity” service-provider. They want a piece of the revenue-pie from all the music/TV/movie data that is going to be moving across their networks.
While I favor Net Neutrality, I’m curious to see what the ISPs come up with – if NN becomes law – to ensure they get a piece of the action.
If you want to get the best out of HULU on TV, you need an XBOX 360 or PS3 and a cheap software download, https://www.themediamall.com/playon
[…] The Future of Internet TV (in America) (tags: article technology apple) […]
For some numbers on Youtube volumes, see my blog at http://petersgriddle.net/2009/02/youtube-is-very-small-tv-network.html
Those considering the future of Internet TV in the US could usefully look at what is going elsewhere.
Take the UK; the BBC runs 9 broadcast TV channels using terrestrial, cable and satellite distribution. It also broadcasts this content on the Internet to UK users (those paying the annual BBC licence fee) live using its streamed iPlayer model, mainly in standard definition but with more and more higher definition content for those with adequate IP bandwidth using an automatic speed monitor to determine resolution matching to available bandwidth. Plus the BBC iPlayer model also allows content to be downloaded and held for up to 30 days through the BBC iPlayer Desktop.
Unsurprisingly the BBC iPlayer model has taken off and is stretching the BBC to cope. The underlying technology has been taken up by most of the other main terrestrial commercial TV broadcasters to offer a similar live streamed and downloadable content via the Internet. these broadcasters are seeing increasing take up of their Internet offerings.
Sky, the dominant satellite TV channel broadcaster for the UK, has adopted a slightly different approach based on different underlying technology. Sky broadcast currently around 12 satellite channels live on the Internet only available if you are a Sky TV subscriber. The Sky Internet download service is almost non-existent due to high take up of the Sky+ service with its own-brand PVR which has had high customer satisfaction due to its extreme ease of use.
Virgin, the dominant cable TV supplier in the UK but with the minority share of the UK TV market, has followed a similar route to Sky. Download services are weaker than the BBC and Virgin doesn’t have as good a PVR solution compared to Sky.
I suspect that the rest of Europe is moving in a similar direction to that of the UK. Given this it is difficult to see how Apple could create a market for its own Internet TV solution. I believe that its UK iTunes offer of TV shows and films is in direct competition with DVD rentals and sales – not a vibrant, expanding market. An Apple TV solution that brings ease of use to the various Internet-based services from the BBC, Sky and Virgin would spark interest but is probably not low cost enough to create a viable market.
The BBC did UK Apple iPhone users a favour by making its iPlayer replay service available through Safari as a non-Flash based delivery. Makes bed-time watching TV when your partner wants to sleep a big benefit!
I should have made clear that the BBC, Sky, and Virgin Internet offerings are funded from the existing licence fee/subscription charges and do not currently involve extra costs to the viewer.
All Apple need to do in the UK is incorporate iPlayer into the Apple TV like they do with YouTube now. I’d happily watch BBC iPlayer etc streamed through an Apple TV, buy American shows from iTunes and dump Sky.
I just want this kind of services in Sweden. Preferably with US high-budget content like Lost, House and Dexter. Don’t care much about the european produced content.
Now you need to write an article about how the cable companies (including AT&T) are going to respond to people changing from paying the cable companies for access to content to paying the content producers directly for the same content.
Where I live, in central Texas, TWC already shows signs of panic on that topic. Recently I hooked up a PC to my TV and my download usage has gone from 20-30 BG/month to 117 GB in the last 30 days. And, my usage is increasing. TWC has started disconnecting people (with out notice) for going over 44 GB/month.
BTW, I have no trouble with Hulu.com, works great every time. But, then I have it hooked up to a TV that can just barely handle 480i and is nearly 10 years old.
Bob Pendleton
“It would be invigorating and destabilizing at the same time. And because it is Apple — a company with real style — the new shows wouldn’t at all be crap programming. They’d be new and innovative.”
Pfffft. This is just silly. Apple gets a lot of credit for being new and innovative with hardware and software (much like a car manufacturers getting credit for safety or gas mileage), but content is a completely different business. Content is more like the food industry, people want the same Bud Lite in South Carolina that they had in New York, they want consistency.
Now look at iTunes and tell me how much innovation and “newness” there is? None, it is just the same old recording industry on a new format. Ruby Tuesday’s burgers and McDonalds shakes.
I’d like to see Apple use the AppleTV and a subscription model to entirely supplant cable broadcasting.
You could use iTunes, the AppleTV, or even an iPhone to ‘tune-in’ to live, standard resolution streams of typical networks (CNN, HGTV, local programing, etc). Additionally you could search and browse the entire catelog of new and old programing including movies from your AppleTV, Mac, or iPhone, even while away from home. A low-res stream is instantly available for all programming.
Programs could then be added to a queue for watching later in HD (with a high-quality portable iPhone version automatically bundled in). But rather than downloading these programs, they’d be streamed at a slow, reliable bit/rate that your AppleTV ‘grabs’. Programs would be served on a schedule where the frequency is determined by demand and is not apparent to the user. It could be as often as every 10 minutes or a infrequent as once a day. Bandwidth is saved because an unlimited number of users can ‘grab’ the same stream.
The experience would be very similar to scheduling a DVR today, except that popular programs would be availabe in a relatively short time and the library of prgraming wouldn’t be limited to the broadcast.
All your Apple/iTunes devices could participate in the service. For example, you could browse and instantly start watching a low-re show on your iPhone at lunch, tap the screen and add it to your queue. Seamlessly your AppleTV at home grabs the next stream. When you get home an HD version is waiting for you to watch in your living room or on your Mac in the bedroom. And when your iPhone joins your wi-fi network, the portable version is automatically synced to your iPhone.
Mix in a few ads and serve all-you-care-to-watch at a price lower than cable.
One of our favorite TV shows is on network TV. (It is actually the only reason we even watch network TV, but that is another problem.) We missed last weeks episode. No problem, we thought we’ll watch it on the Internet. On TV.COM we can find the episode listings for the whole year of shows and the ONLY video is preview of the next episode. They don’t allow us to view any of the past shows via the Internet. The television network simply “DOES NOT GET IT”.
In our new Internet world we should be able to watch any show that has been aired on TV. I will gladly watch the commercials to get access to the show, or pay a nominal fee to get a commercial free version.
Never assume that what works for Idol, works for all. I work for a Canadian TV Network and see both iTunes and streaming numbers everyday. Bob is right that the iTunes business model smells vastly better but in terms of audience numbers, streaming blows it out of the water. If we stopped streaming our iTunes numbers might increase marginally but most people would just find it through other means. We can’t and shouldn’t ignore that.
I would certainly welcome an elegant Apple solution to all of this. The central issue isn’t whether Apple will become the next HBO, but if they can bring something revolutionary to the ad supported model. As you say Bob it’s harder to get people to pay for something they’re used to getting for free and you’ve got 50 years of habit to overcome on that one.
The problem is not “50 years of habit to overcome.” The problem is the advertising model has changed and the TV content providers have not figured it out. Bob has written a few columns on this subject. Twenty-five years ago a big company could pay big bucks to advertise a product or service on TV. If 1/100 of 1% of the viewing audience bought the product or service, the advertising was worth the effort.
Today we have 10x more viewing choices and the Internet. The advertising model has not changed with the times.
For another example of the problem look at the big USA newspapers. Many of them are now in serious financial trouble. Visit their websites. You will find very little and very ineffective advertising on them. The newspapers should be making TONS of money with their websites. They are not. They are still operating on a paper and print business mindset.
How can Hulu be having trouble selling ads? Bob, I want you to watch an ad for my product on Chuck. Why isn’t there an AdSense-like system where I can bid for your ad view and it runs if it’s acceptable to Hulu and I bid more than the Ad Council? ($0). Surely just the presence of my low-bid ad is useful to convince others to come bid-up the market. I should be priced out of the market in no-time-flat.
I can’t believe that nobody wants to sell ads on Hulu. There must be something else going on, probably something interesting. Maybe only an inside-TV power struggle, but if it’s going to take down the USS Hulu, it’s newsworthy.
The reason why people hate ads is because the content of the ads is terrible. There have been memorable ads in the past. Everyone has at least one ad they like. But for the most part, people hate ads because the ads themselves are terrible. If ad agencies step up and make ads interesting, funny, compelling, people will watch the ads. If people watch the ads, then it makes services like Hulu more enjoyable.
Combine compelling ads with compelling shows and people will watch and providers will make money.
As an example, I really love the show Breaking Bad. What if the same production company for Breaking Bad incorporated ads that worked like mini episodes of the show and fit the format of the episode? It would mean lining up advertisers well in advance, but the payoff could be amazing. Ads that told stories. Ads that enhanced the program. Ads that improved the viewing experience instead of being a painful distraction.
[…] I, Cringely » Blog Archive » The Future of Internet TV (in America) – Cringely on technology "Apple has at this moment just under $29 billion in cash and not many good ways to get a reasonable return on that money. Only Microsoft has more cash than Apple and Microsoft is being pulled in a lot more directions so Microsoft doesn’t have Apple’s flexibility. […]
I bought an Apple TV nine months ago b/c my apartment doesn’t have a tv cable in a useful location. I was dubious but it has been wonderful. I buy only what I want to watch an watch it when I feel like it on my own TV in HD (mostly). I’m paying about a third of what i was paying for cable. In this way it’s highly competitive with respect to price. The quality is also great. I can’t stand watching streaming video with the glitches and stutters. The Apple TV experience is far superior.
First time reading your blog, I enjoyed the article a lot. You’re going into my RSS feeds.
Hey bob, there is some kind of dinging sound a few seconds into the audio recording.
Inside or outside the US you might find this site to be simply mind blowing- am currently watching Heroes streams on my iPhone or desktop with unlimited access to more than 200 TV series – complete seasons (yup every episode!) using a site called http://3click.tv so far as long as my wifi signal is strong I have 25000 episodes in my pocket 🙂
eat that iTunes Hula and the rest of ya!
“Apple is moving slowly and steadily toward becoming primarily a content provider…”
You had me until this comment. Apple sells iTunes content strictly to push hardware: iPods, Macs, and to a lesser extent, AppleTV (not so much now, but it will be interesting to see where the go with this).
I’ll admit I’m a cable subscriber, but 95% of my household’s viewing is time-shifted (Tivo, MacMini+EyeTV), so ad-supported shows aren’t penetrating. For me, Hulu doesn’t cut it since the viewing options are so restricted and you need a fast pipe to stream. At least iTunes content can be viewed off-line.
I agree that Hulu and it’s ilk are no threat to Apple’s bottom line. More likely they’re a bargaining “straw” the desperate studios are grasping at to maintain the illusion that they are in total control of their precious content. Until they find a distribution and pricing mechanism that actually matches how people are watching content, I think they will continue to flounder with these half-baked ideas.
I’m someone who refuses to pay for downloads. I’ll gladly sit through commercials or deal with lower quality streams. But if I’m going to pay for content, I want to own the media on disks. I don’t want to have to deal with trying to replace my digital media if a Hard Drive dies. If I want to put movies/shows/music on a portable player I’ll rip em and encode them myself.
My issue with itunes and amazon on demand and such are their prices. To watch a seasons worth of episodes on my PC I’d need to pay more than the price I’d pay to buy the DVD box set. That’s just absurd to me.
Not sure why videos from NBC or Hulu didn’t play well on your system. I can watch HD videos just fine on both sites from my laptop with 1.83 GHz dual-coer CPU and 2 GB of RAM. I’m using my 11 Mbps Wi-Fi connections from Comcast.
Like Jon I’m not a fan of paying for video downloads, not to mention that I don’t prefer to have downloaded videos occupied my hard drive with limited disk space (< 100 GB), because, unlike songs, I find myself less likely to replay videos as often. Watching videos online via on-demand services like Hulu, TV.com, Fancast, and SlingTV etc. appears to be work better for me.
Viewers who insist on free content would flee if Hulu abruptly started charging for everything.
But Hulu could certainly transition to a mix of free and not-free content (which is what iTunes has). For example, Hulu could offer users the option to pay to watch this week’s episode of House, instead of waiting eight days to watch it free-with-commercials, as they can now. That wouldn’t drive anyone away.
By the way, Hulu already has links to “buy this episode” (from Amazon’s video box thing) so they already have one download option in place.
Pay-per-episode keeps the cost right in front of you (which also makes illegal copies that much more enticing). A subscription becomes just another monthly bill.
Plus, like you said, it’s hard to move from a free model to a paid one. Traditional TV /feels/ free (even if you pay for the pipe, i.e., cable or satellite… those have just become “utilities” bills like water and gas)
Nice trick the cable companies have pulled: most of their costs are licensing costs to the media owners, so your cable bill is actually paying for the content rather than the pipe. That trick will be harder to pull off with internet video unless the providers put together something like a combined Slingbox and Tivo so that their customers think they are paying for the hardware and service rather than the content.
Its indeed about the future. How will you prefer to get you content? Where are you watching your TV? What about reliable HD content viewing on your HDTV, you know that BIG screen TV you paid money for?
Apple may not have full HD Apple TV support yet and there are questions about Blu Ray and all of that but, iTunes can distribute anything, free or not. Its perfectly scalable not just in file size and amount of content but in pricing as well. Since Apple is a hardware and software company they can design and sell anything they want, once they have a good idea of where things are going. RIght now its about the ability to be nimble and scalable and have the money do go in any direction the market dictates. The iTunes “model” is perfect and the fact that its for sale along with all their other products guarantees they have a dog in the hunt all the time. As long as they at least break even, they are guaranteed to be around. As digital distribution of content becomes ubiquitous Apple plans on being right in the middle of it, preferably in the drivers seat.
Used to buy iTunes subscription for The Daily Show. It’s really the only tv I watch and I don’t have cable. I haven’t renewed the subscription on iTunes for 6 months and have watched The Daily Show exclusively on Hulu. Even with the occasional re-buffering pauses and the short ads, the lower resolution, etc., I’m still happy with it because it’s free. The other turn-off to iTunes was the poor posting record for this particular show. Sometimes the new show wouldn’t be available for upwards of 24 hours. Having paid for that content, it was annoying having to wait for it since this show in particular is linked to the news of the day. If I watched tv shows on my iPod Touch (I don’t) I might be more inclined to pay for downloads on iTunes but I’m just not in the habit of doing that. Would much rather sit on couch with laptop at end of day.
Internet viewing as a whole will never come close to replacing that familiar square or rectangular device we’ve been accustomed to staring at in our living rooms, kitchens, and bedrooms.
As a Independent Film Channel Short Film of the Month Winner, and independent producer who from time to time manages to land a paying gig, this article was of particular interest.
First off I’m not paying for cable at this time due to economics, unlike most of your readers I’m towards the bottom of the economic scale and as of late I do rely on streaming videos to keep me up to date on whats being discussed and distributed by the establishment via the Cable News Networks. How much time a week do I spend looking at new content via the internet? About 1 hour and most of it from Huffington Post. I rely on PBS in the evenings and still prefer my content served properly, via TV screen.
I truly don’t believe it’s whether the streaming video is HD or SD, the majority who are tuning in are purely interested in content; being able to watch a clean picture without break ups, makes most viewers happy, especially those who are solely relying on this medium. For example most people here are boasting of their hardware, while viewers on a budget are more concerned with just being able to watch the content.
In some instances content can be produced rather cheaply with a inexpensive video camera, basic video editing software program, and footage of a cat making strange faces, and then there are those who are committed to quality productions which are intended to widen the viewers horizons and is worthy of broadcast by any major broadcast or cable network.
It all breaks down to distribution, for example Apple is making a ton of money distributing media, way beyond what they are making in hardware sales as some believe.
Where Apple is making strong inroads in hardware sales is with their editing software Final Cut Pro, they have made a excellent tool and packaged it with add on’s the competition refuses to match, literally stripping it’s nearest rival Avid of any sales in the independent market, while at the same time making strong inroads into Avid’s niche market. Since FCP only runs on a Mac, they get added a boast of hardware sales. The reverse of Microsoft’s monopolistic practices.
The bottom line for studios and everyone who decides to make a living producing media is adapting to the changing channels of distribution, for example my genre is distributed usually via IFC, Sundance, and PBS, for which they do pay for solid content and they in turn have to adapt to reach more viewers, that’s where the internet really comes in to play, reaching and distribution, not viewing.
I didn’t bother to read the other comments, so apologies to myself if I’ve implanted a “Duh” moment forever into the internet ether.
Hulu is an attempt to divert audience away from YouTube “piracy” or other video sharing methods that might spring up without the instant online access to satisfy watercooler nostalgia. Don’t expect exclusive content to be anything more than a trickle at this point. When Hulu starts eroding the broadcast medium (which will always be about a “premiere event”), revist this issue. Whether it will is not certain. Really.
Should’ve mentioned Netflix/Amazon and Roku in this post, Mr. Cringley. I’d like to hear your take on their role in this predicament.
I would love it if Apple would buy DirecTV.
The future: You will be able to watch almost anything for free via streaming, with commercials, or you will be able to buy the rights to watch almost anything once, twice, any number of times, or forever, all at different price points depending on length of time (or number of views) purchased and quality of picture, sound and other add-on features. This future will not require you to download or store anything at your home or office. Your “ownership” will be to your right to access a location on the Net where your “property” is located. Despite much effort to prevent it, you will be able to store and make copies of your “property” if you wish, but the rather miniscule cost of ownership will be a disincentive to such activity. “Free” will always be very popular, but the computer and the TV are merging into one.
[…] 10. The Future of Internet TV (in America) […]
Interesting. I get the feeling Veoh is doing better financially than Hulu. Their streams are preceded by at least one commercial for a real product and their streams are rock solid even at high res. They still suffer from a “sponsor of the week” syndrome a bit, so you get soap commercials for every video for 3 days running, then it switches to ads for a movie for another few days and so on.
Veoh still has some trouble with the content owners, though. There’s still a lot of “user-generated” content that gets taken down frequently.
It’s always exciting to think about internet on tv.
“And just as the artistic heart of TV shifted to cable with HBO in the 1980s, so it will shift to the Internet and Apple.”
Thinking about the “artistic heart” of television is in direct conflict with “following the money.” Nielsen champs are consistently sports, reality TV and the WWE.
The future is free streaming without ads, brought to you via the open source community empowering leechers. But the only content will be a sort of a pre-scripted battle of the bands with real weapons. The MPAA will be deputized as cops, to kick down the doors of anyone who skips any advertisements. The penalty for looking away from an ad will be a special contact lens that overlays advertisements on whatever you are looking at 24/7. The contact lens will be made by Microsoft, who will use it to miraculously make more money than Apple, who produces the aforementioned pop-tainment soap opera, even though the lens will be notorious for crashing at critical times, causing an unprecendented spike in roadway accidents.
The performance you experienced sounded pretty poor, my personal HD experience with Hulu was flawless, beautiful even.
Time will tell, if Hulu continues its current trend of controlling more and more eyes, and in the end more then iTunes, then I’d guess again.
I’d been pondering this very topic for some time now and appreciate (as always) the incredibly good insight.
In some ways I see the value of the Apple – iTunes model having the additional benefit of better control of their content distribution quality… I think you touch on this, but it’s worth highlighting that Apple, having their own proprietary delivery system, iTunes and much of the hardware the content is played on or through. So the only uncontrolled item is primarily the pipe from them (Apple/iTunes) to you… I see this as being a strong quality control point which Hulu and others do not have when they are depending primarily on a users Browser to do the delivery.
Just my 2 cents.
Bob,
I certainly think you have a point about streaming, but I’m not sure about the facts. Hulu’s business model may carry a significantly lower profit margin than both traditional TV and downloadable media models, but don’t be so quick to assume that it’s revenues are non-existent, or that there’s no way to convert from free to paid.
Quite the contrary – if you consider that similar arguments were made against cable TV, and pay-tv in particular. Today, content is ubiquitous, and there is no reason or restriction placed on the viewer to watch it on the station where it originates, and pretty soon, will we even need the cable companies to provide the content? The value isn’t the content itself as downloadable media proposes, but the distribution of that content.
Who would PAY for the opportunity to watch ALL their favorite shows all the time, anytime, without commercial interruption, and how much would they pay. Is it worth $10, $20, $30? How about with commercials?
The internet isn’t all “free” – we’re already paying our cable or telco $20/month to get decent access, and $40/month to get the broadband quality we require for streaming HD. Hulu’s competition isn’t Apple or Microsoft, it’s the cable/sat companies themselves. When the advertising dollars and the eyeballs move away from traditional television, the internet will provide a new revenue stream with unique content to compensate. Everyone wants a piece of that.
My advice to the studios, is to utilize the best and most available resources to provide what the audience wants (and will pay to get), which is to provide the means for users to watch television quality content where and whenever they desire, streamed, downloaded or otherwise beamed directly into our brains at a moment’s notice. It’s called multi-platform entertainment, and it’s the future.
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Both methods eliminate commercials via fast-forward, use no cable boxes and no extra charges for content beyond cable subscription (no VOD, no premium channels, no DVDs, no downloading or streeming). It helps to use the internet + notepad and save research about programming you plan to record and refer to it while watching the program.
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Apple has no interest in being a content producer. This is a provocative idea, but Apple’s success has thus far been firmly based in Jobs’ understanding that production and distribution are inherently different businesses. Jobs recognizes that combining the two is a recipe for disaster.
Ultimately, that’s why Hulu will fail. It will not be an open distribution channel that is accessible to everyone. The networks will eventually force good stuff out in favor of the crap they produce. And, this is exactly why network TV is such total garbage: distribution and production have been combined and there is no incentive to innovate.
iTunes is positioned well to be an open distribution channel that producers NEED. A good distribution channel has its own inherent value. Apple recognizes that. In as much, they won’t need to spend $3 billion to produce stuff. The producers will come to Apple.
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What an insightful and eloquent crystal-ball reading on the future of TV! Great post. I think you may be on to something.
I just wish that at least one of them would work outside the US! ex-pats need their TV fix too and neither service allows for that. I understand why Hulu isn’t, yet, I would think to combat piracy and other issues, at least itunes, as a pay site would allow for out of US purchase.
Overall, it sounds like the internet is gradually going to replace television. No matter what, we’re going to have to pay, we just have to accept that fact. We choose to pay for cable television because the alternative would be boring, and no matter what, we still have to watch commercials. Even if iTunes were to outlive Hulu, I wouldn’t be surprised if we’re forced to watch commercials down the road.
Beyond all that, how does any of this matter to the vast majority of people who steal the content anyway? Right now, in this economy, I’m sure a lot of people feel more at ease (and honest) watching shows and movies on Hulu rather than ripping a torrent.
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Apple may not have full HD Apple TV support yet and there are questions about Blu Ray and all of that but, iTunes can distribute anything, free or not. Its perfectly scalable not just in file size and amount of content but in pricing as well. Since Apple is a hardware and software company they can design and sell anything they want, once they have a good idea of where things are going
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